Best of HR Services
Official Statistics
2024 NPS® HR Services Industry Benchmark
- 43%
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2025 Best of HR Services Winner Statistics
- The average NPS of 2025 Best of HR Services winners for Client Satisfaction is 65%.
- The average NPS of 2025 Best of HR Services winners for Employee Satisfaction is 55%.
- Fewer than 1% of all HR services firms in the US and Canada achieve Best of HR Services for Client Satisfaction.
- Fewer than 1% of all HR services firms in the US and Canada achieve Best of HR Services for Employee Satisfaction.