Amplify Portal

First, there are actually benefits to having some poor public reviews.

1. It's proven that consumers trust online reviews more when they aren't all positive and raving.
2. Responding to negative reviews on these platforms gives you a chance to not only repair the relationship with the customer who left that review, but leaves a positive impression on other potential customers about your responsiveness and dedication to service.

Second, directing only Promoters to leave reviews on third party sites - known as Review Gating - not only violates many of those sites' terms of service, it's actually now illegal according to the FTC.

Finally, over 90% of reviews are 4+ stars anyway - you won't get as many negative reviews as you may fear!

You can find more information about all of the above on our blog.

We have a page dedicated to helping you find your company's review links! Please click here >>>

Make sure to click the checkbox in the yellow informational section at the top of the Review Setup Page, which confirms that you've read and understand the information contained within. If that box is checked, the Save button should turn orange and function correctly.

Yes - all audiences have to be set up individually. Changes made to one audience will not affect the others.

Yes! You can configure specific review links for each location or brand you have set up in our system.

Yes! When setting up your reviews, simply leave the default review field empty, and only provide links for the locations you'd like to receive reviews. Only the contacts that are associated with those locations will be shown the Reviews page after they complete their survey.

Please see the Reviews Setup Tutorial video above for more information about configuring your reviews.