Custom Survey Questions
Open Ended Questions
- In thinking about our service, what one improvement, refinement or change would make the biggest impact?
- What do you anticipate will be your biggest challenges this year?
- What content/topics would you like to see in our newsletter or on our social media and website?
- What are the three most valuable ways [brand] contributes to your business/personal financial goals?
- What can we do to maximize the value of our services to you?
- Are there any services that you think [brand] should consider offering?
Select Questions
Answer options of: "always, sometimes, never" or "strongly agree - strongly disagree"
- I can count on [brand] to respond effectively to changes in my business needs.
- Clear, timely communications are a key component of great business relationships. How satisfied are you with the communications you receive from [brand]
- To help better support your future/existing needs, which of the services below do you need now or in the near future that you're not using today? (multi select list of services offered)
- Regarding your above response, would you like your [brand] advisor to contact you to discuss this?
- My [brand] relationship team delivers insights and guidance that go beyond my client service expectations.
- If I have questions or concerns, I am comfortable reaching out to my [brand] team.
- Our partners deliver value that is in line with their fees.
- When problems arise, how often does [brand] resolve them to your satisfaction?
- I _____________ trust my partner’s technical accuracy and expertise.
- [Partner] _____________ offers a broad range of knowledge in areas important to my organization.
- [Partner] is ______________ proactive in bringing ideas and strategies to my organization.
- [Partner] ______________ takes the time to understand my investment goals and aspirations.