List of Features

Measure Satisfaction Enterprise Plus Premium
Net Promoter Score & Driver Survey (standard ClearlyRated driver questions only) X X X
Brands able to survey 2 2 2
Dashboard logins Unlimited 50 10
Benchmark against your peers X X X
Access to a quick view of survey respondent testimonials within online survey dashboard X X X
Access to a quick view of survey respondent employee shout outs within online survey dashboard X X X
Real-time survey response email alerts X X X
Survey response data export and reports which include testimonials and employee shout outs X X X
NPS® available by location(s) X X
NPS® segments to drive accountability 5 2
NPS® available by client company X X
Track issues and resolutions X X
Survey look and feel customization X X X
View survey responses within a supported CRM/ATS X X X
Customize your survey questions X
API - Access to building your own applications to pull survey response data X
Question editing X
Question skip logic X
Build Your Online Reputation Enterprise Plus Premium
Full online profile page(s) X X X
Your company's online profile leverages star rating & testimonials with rich snippet encoding for enhanced visibility in organic search X X X
Quickly get analytics on how much activity your star rated profiles are creating for you X X X
All of your company locations with online profiles leverage star rating & testimonials with rich snippet encoding for enhanced visibility in organic search X X X
Customize your company description on your online company profile page X
Areas of expertise highlighted on your online company profile page Unlimited 3 1
Lead generation on your profile pages X X
Display your star ratings on your own website X X X
Amplify Pro Reviews - increase your reviews on sites like Google and Indeed X X X
Differentiate on Service Quality Enterprise Plus Premium
Earn the Best of award (for applicable industries) X X X
Right to use award logo (winners only) X X X
Marketing Quick Start Guide (winners only) X X X
Use segmented testimonials (e.g. Partners, Practice Areas, etc.) X X
Easily push your testimonials and shout outs to LinkedIn and Facebook to share the good news X X X
Display your star ratings in your email signature X X X
Amplify Testimonials - enhance the quality of the testimonials you receive X X X
Amplify Pro Referrals - ask your survey takers for customizable referrals X X X