Talent Engagment Survey
Program Overview
Increase your Rehire and Retention Rate
Forty percent of talent placed on an assignment by a staffing firm are not contacted prior to the end of their assignment. Eek! ClearlyRated is helping staffing firms fix the broken link between their talent engagement strategy and execution. Improve retention, referral and rehire rates for your firm, while improving satisfaction across critical points in your relationship with top talent. This program will improve both visibility and accountability across your firm.
Onboarding
Mid-Assignment
End of Assignment
Retain Talent
Ensure the process you have in place when your talent starts their new position is getting followed and catch any potential issues so you can retain the hire through the assignment.
Increase Referrals
Now that your talent has been working in their position for a while, this check-in point can help clarify the experience working with your firm or the company at which they’re placed. Again, any issues that arise can be resolved before they escalate.
Improve Rehire
Increase your rehire rate as you identify those who are ending their assignment and are excited to continue to work with you. Additionally resolve any outstanding issues.
Survey Process
ClearlyRated collects feedback in real time. Reports available from your dashboard.
Email notifications alert team
Shout Out Email Notification
This is feedback straight from your Talent, about an associate they have worked with. Celebrate! Use these to get your team excited about the survey. Recognize those who receive a shout out!
Detractor Email Notification
Follow up as soon as possible with Detractors. Refer to ClearlyRated’s Best Practices for Handling Detractors for scripts and helpful resources for this very important step.
How Will You Benefit from the Talent Engagement Program?
RECEIVE ACTIONABLE FEEDBACK FROM YOUR TALENT
Get feedback segmented by branch and account manager/recruiter by each talent touchpoint, compare your results to the industry and make service changes based on responses to increase retention and rehire rate.
GET FRESH TESTIMONIALS
Our technology provides you a list of testimonials from your happiest talent per touchpoint to use on your website or in proposals.
IDENTIFY REFERRAL PROSPECTS
Happy talent refers you! Do you know who they are? Our surveying technology identifies them and provides you a list of your hottest referral prospects.
PINPOINT SERVICE WINS AND ISSUES
Identify and reward top performers while easily spotting branches, practices areas, and clients with talent service issues per touchpoint.
EARN THE BEST OF STAFFING AWARD
Everyone wants to work with a winner! Earn the Best of Staffing award for service excellence if your firm hits the award requirements.
GET FEATURED ON CLEARLYRATED.COM
Award winners are showcased on ClearlyRated.com – the premiere online resource for hiring professionals and job seekers in U.S. and Canada.
